Security Incident Reporting Software for Guard Firms

Capture photo incident reports from the field, track them to resolution and export client-ready PDFs. Purpose-built incident reporting for security companies.

Incident Reporting Your Clients Will Actually Trust

From the field to a client-ready PDF in minutes.

Officers log incidents with photos, type and severity from the mobile app. Managers track each one to resolution and export a professional, time-stamped report for the client — no spreadsheets, no lost paperwork.

Every incident, captured and accountable

Structured reports from the field, tracked to resolution.

Photo capture in the field

Officers attach photos and details to an incident from the mobile app the moment it happens.

Type & severity

Configurable incident types and severity levels keep reports consistent across sites and officers.

Status tracking

Each incident moves from open to in-progress to resolved, with a full change history.

Client-ready PDF export

Generate a clean, time-stamped PDF report for the client in one click.

Linked to site & shift

Incidents are tied to the site, shift and reporting officer for complete context and accountability.

How it works

Report once, resolve cleanly

A consistent workflow from capture to client.

Capture

Officer logs the incident with photos, type and severity on their phone.

Notify

Managers are alerted instantly via push, email or WhatsApp.

Track

The incident is worked through to resolution with a full history.

Report

Export a client-ready PDF for records and due diligence.

Why it matters

Protect contracts with credible records

  • Give clients professional, time-stamped incident reports on demand.
  • Replace paper and WhatsApp photos with a single accountable record.
  • Demonstrate diligence for insurance, audits and client reviews.
  • Spot patterns across sites with incident reporting and analytics.
  • Keep incidents, check-in, scheduling and payroll in one platform.

Incident reporting FAQs

How do officers report incidents?

From the Pulcify mobile app: they choose an incident type and severity, add a description and attach photos. The report is linked automatically to their site, shift and identity.

Can I export reports for clients?

Yes. Pulcify generates a clean, time-stamped PDF incident report you can share with clients for records, audits or insurance.

Can I customise incident types?

Yes. Incident types are configurable per organisation, so reports match how your firm and clients categorise events.

Are incidents tracked to resolution?

Yes. Each incident has a status (open, in-progress, resolved) with a change history, so nothing is forgotten and accountability is clear.

Does it connect to the rest of the platform?

Yes. Incidents sit alongside scheduling, check-in, live location and reporting, so you get a complete operational picture in one place.

About Pulcify

This capability is part of the core Pulcify platform, not a paid add-on. It works alongside scheduling, time and attendance, compliance, incidents, reporting and payroll in one system.

Book a demo or see pricing — 14-day free trial, no credit card required.